Question 1

What is your cancellation policy?

Accepted Answer

This package comes with free cancellation. The exact free-cancellation window depends on your travel dates and hotel category, and it is written clearly in your quote before you pay anything. To cancel, simply email or WhatsApp our support team.

Question 2

Can I book the tour in advance?

Accepted Answer

Yes. You can book weeks or months ahead. Booking early is recommended for peak season (November to March), Eid and New Year, when hotels and dhow cruises fill up quickly. Your booking is confirmed instantly once the quote is accepted.

Question 3

Which payment methods do you accept?

Accepted Answer

We accept debit and credit cards, bank transfer and online payment links. Your invoice is issued by LEVISTA TRAVELS SARTAJAIN BOUND TOUR (License No. 63230), and our team will share the payment details with your final quote.

Question 4

Where are the pick-up and drop-off locations?

Accepted Answer

Pick-up and drop-off are from Dubai International Airport on arrival and departure days, and from your hotel lobby for every tour in between. Your private driver collects you at the agreed time, so there is no need to travel to a meeting point.